Return Policy

We want you to be fully satisfied with your purchase from Buyco. If for any reason you are not completely happy with your yoga leggings, we offer a 30-day return policy, starting from the date you receive your order.

Eligibility for Returns:

• Items must be unworn, unwashed, unaltered or unused, and in the original packaging.
• All tags must be attached, and the product must be in the same condition as when you received it.
• Proof of purchase is required (e.g., order confirmation email or receipt).

How to Initiate a Return:

1. Contact our customer service team at [email protected] within 30 days of receiving your order.
2. Please provide your order number and the reason for the return.
3. Once your return is approved, you will receive detailed instructions on how to return your item.

Return Shipping:

• Customers are responsible for return shipping costs, unless the return is due to a damaged or defective item.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange for the same item, please contact us.

Non-Returnable Items:

• Gift cards
• Sale items (unless defective or damaged)

Note: If an order is returned to us because you refused delivery, we will charge the appropriate return costs and they will be deducted from your refund.

Extended Holiday Return Policy

For all items purchased between November 1 and December 31, the deadline to return them is extended until January 31.

1. How long does it take to receive my refund?

• Once we receive and inspect your returned item, we aim to process your refund within 7-10 business days. The refund will be credited back to your original method of payment. Please note that processing times may vary depending on your payment provider.

2. Can I return sale items?

• Sale items are non-returnable unless they are defective or damaged. In such cases, please contact our customer service team, and we will assist you with a return or exchange.

3. Do I have to pay for return shipping?

• Yes, customers are responsible for return shipping costs unless the return is due to a defective or damaged item. We recommend using a trackable shipping service for peace of mind.

4. Can I exchange my leggings for a different size or color?

• We currently do not offer direct exchanges for different sizes or colors. If you need a different size or color, please return the item for a refund and place a new order.

5. What if my item is damaged or defective?

• • If you receive a damaged or defective item, please contact us immediately at [your email/contact info]. We will provide instructions on how to return the item, and we will cover the shipping costs for defective or damaged products.