Shipping Costs

At Buyco, we strive to ensure a smooth and efficient shipping experience. Please review our shipping policy for details on how we handle orders and deliveries.

Shipping Methods:

• We partner with trusted carriers including UPS, DHL, and FedEx to deliver your order quickly and securely.
• The choice of carrier may depend on your location and the availability of services at the time of shipping.

Shipping Rate:

• We offer a flat shipping rate of $4.99 for all standard domestic orders, regardless of the size or weight of your package.
• For international orders, shipping rates will vary based on your location and will be calculated at checkout.

Processing Time:

• Orders are processed within 1-3 business days. Once your order has been processed, you will receive a shipping confirmation email with tracking information.
• Please note that processing times may vary during peak shopping periods, holidays, or promotional events.

Delivery Time:

• Delivery times vary based on the shipping method chosen and your location. Estimated delivery times are as follows:
  • Standard Shipping: 3-7 business days within the U.S.
  • International Shipping: 7-21 business days depending on the destination.

Tracking Your Order:

• Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier’s website (UPS, DHL, or FedEx).

International Shipping:

• International orders may be subject to customs fees, taxes, and import duties. These charges are the responsibility of the customer and are not included in the shipping rate.
• Delivery times for international orders may be extended due to customs clearance processes.

Shipping Delays:

• While we do our best to ensure timely delivery, unexpected delays may occur due to factors beyond our control, such as weather conditions or carrier issues. If your order is delayed, please contact our customer service team for assistance.

Undeliverable Packages:

• If a package is returned to us as undeliverable due to incorrect address information provided by the customer, additional shipping fees may apply to re-ship the package.

Questions:

• If you have any questions or concerns about your shipping, please contact us at [email protected].

Exceptions

Additional shipping charges may apply for Alaska, Hawaii, and U.S. Territories. Due to shipping constraints, non-standard items such as flooring or specific large fixtures might not be eligible for free shipping.

Sales Tax

Aside from any shipping costs, your order may be subject to sales taxes. We are required to charge these based on specific state and local tax rates.