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Cancelling an Order

You can request to cancel any order before it ships from My Orders. Cancellation requests are not a guarantee, as our cancellation system will not allow items to be canceled once they are preparing for shipment.

If you missed the window to cancel the order, you can always set up a return ahead of time and then send the item back once it arrives.

What you can do if your Cancellation has been Denied

  • If you wish to keep your item(s) there is no further action needed.
  • If you wish to return your unwanted item(s) you can do so once you have received your item(s). To get started, view your recent orders and select the item you want to return.

Cancelling a Return

Already filled out the return form but changed your mind? Don’t worry! As long you still have the item in your possession, you can easily cancel the return from My Orders.

Cancelling a Buyco Credit Card

You can cancel your Buyco Credit Card at any time by calling at +1 415-532-3068.

By no longer participating, you won’t earn any new rewards, and will lose any existing rewards associated with the Account.

Cancelling an Email Subscription

You can unsubscribe or choose to receive fewer emails at any time. For more details, check out Email Subscriptions.

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